Administrative Support Job Opportunities
Front Desk Clerk
Responsibilities: Our Front Desk Clerk is our go-to person who helps our members and employees, providing information on the facility, our services, and our programs on the phone and in person. If you enjoy being around people and engaging in the community, this position is for you!
Qualifications:
Required
- High school diploma or GED certification.
- Proficient computer skills, including Microsoft suite.
- Six months of experience in a service-oriented or sales environment.
- Skills in problem-solving, relationship building, and communications.
- Ability to work calmly under all conditions.
- Use independent initiative and thinking.
- Work well in a team setting.
- Ability to multi-task.
Preferred
- Adult and Pediatric CPR, first aid, and AED
Apply online or send a resume, cover letter, and three references to Patty Condon at pcondon@cortlandywca.org
Front Desk Substitute
Responsibilities: The Front Desk Substitute position provides an environment where members and customers are treated in a friendly and helpful way. Usually works unsupervised and must be able to make independent decisions within YWCA guidelines. This position staffs the front desk Thursday and Friday evenings, and Saturdays, and substitutes for other front desk staff as needed. Depending on need, additional hours or alternate schedules will be offered. If you are enthusiastic, detail-oriented, and passionate about customer service, we encourage you to apply!
Qualifications:
- High school diploma or GED (preferred)
- Strong organizational and multitasking abilities
- Verbal and written communication skills
- Customer service experience with a friendly and approachable demeanor
- Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
- Ability to manage financial transactions accurately
- Ability to learn and use online database program proficiently
Apply online or send a resume, cover letter, and three references to Patty Condon at pcondon@cortlandywca.org